Service Department

Trew Audio offers service departments in the US and Canada for repair and maintenance of professional sound equipment used in film and video production. Trew service departments have years of experience repairing and maintaining products from manfacturers such as:

Our service departments focus all repair efforts on a select few models to keep quality control consistent and to maintain our service expertise. Our ability to perform component level repair saves you money by extending the working life of your equipment and lessening its down time. Rental discounts are available for replacement equipment while your unit is in our service care.

And finally, we listen. We employ world-class diagnostic equipment and maintenance methods, but never forget to use the most important tool available – our ears.

Ask us about Sony headphone modification and repair, our Deva slate mic and headphone jack modifications and cable construction & repair.


As of January 2013, we are proud to announce our US Service Department has received training at the Lectrosonics factory. We have expanded our capabilities in repairing Lectrosonics’ fine products.

Please call or email our US or Canadian service department to discuss your service needs and our recommended packing methods when shipping your equipment in for service.

When sending in items for service please include a list of the items being sent, along with your name and shipping address. Please also reference the RA Number if one has been provided to you.

US Service Department
Phone: 888-293-3030 or 323-876-7525

Canada Service Department
Phone: 866-778-8739 or 416-778-0656

You can also contact us using the form below.